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CAREWare support and documentation has been moved to a new location. For the most updated user guides and documentation for CAREWare click on the link below:

jPROG CAREWare Support Portal


All available CAREWare documentation can be downloaded from here. All updated documents are posted here after being posted to the HRSA CAREWare website. Information about changes between the CAREWare 5 and CAREWare 6 versions of this page is here.

Quick Start Guides

  1. Quick Start Guide 1: Navigating CAREWare Version 6
  2. Quick Start Guide 2: Setting up Contracts and Services
  3. Quick Start Guide 3: Adding Clients, Demographics, Services, and Annual Review Data
  4. Quick Start Guide 4: Customizing Tabs and Fields
  5. Quick Start Guide 5: Clinical Setup and Medical Data Entry
  6. Quick Start Guide 6: Working with Prebuilt Reports, including the RSR and ADR
  7. Quick Start Guide 7: Creating Basic Custom Reports
  8. Quick Start Guide 8: Advance Custom Reports
  9. Quick Start Guide 9: User and System Administration
  10. Miscellaneous Features Guide: Cap on Charges, Required Data Elements, Provider Summary, and HIVQM File Export

Other Manuals


Manuals in Zip format




CAREWare Medication files


Return to the Frequently Asked Questions

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